There are very few people in the world whose experiences are outside of human comprehension or psychology. Whatever feeling or situation you're having, someone in the world has had it ten times worse, and they've both been studied up and down by certified professionals longer than you've entertained either of them. It's that "I'm a special snowflake, nobody knows what it's like" attitude that causes so many people to bury their heads in the sand and act like nobody could ever fathom an inkling of what they're going through, which then causes them to block out any advice or suggestion that maybe they need to change shit.
You've got to have gone through some really bizarre and wicked shit to fall outside of this rule of thumb, so unless you've been forcibly sodomized with a newspaper by Daffy Duck while locked up underneath the Magic Kingdom for half of your life, there's somebody out there that knows what you're going through. And until a person realizes that--that they are not a special snowflake, and that there do exist people who can offer them solutions--you can only do so much to help them before they have to decide to help themselves.